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Thank You!

We would like to thank you for shopping with BluePlanetKids.com and let you know how much we value your business.  Our goal is to help you introduce your kids to outdoor adventure and activities.  We want you to be thrilled with your purchase and with the service we provide.  If you have any questions or comments, please email us at  Information@BluePlanetKids.com  or call us at 1-888-880-0708.

Check here for information on: 
Lagniappe, Shipping, Returns, Stocking, and Privacy.

Lagniappe?


Did you know we add a little gift to every order?  In the southern United States that's called "lagniappe".  (pronounced "laan-yap")  It means "a little extra" and it's our way of showing how much we appreciate our customers.

Shipping Information

When comparing prices, please note that we offer Free Shipping on orders over $39 USD and do not charge sales tax for customers outside of Florida!

  • Customers in the lower 48 United States get free ground shipping on all orders over $39. For orders under $39, shipping will be calculated during the checkout process so that you know the final price before you buy.
  • Mexico, Canada, Alaska and Hawaii receive free shipping on orders over $175 USD. For orders under $175 USD, we charge a flat shipping rate of $33 USD.
  • We welcome international orders! Our international customers receive free shipping on orders over $200 USD.  For international orders under $200 USD, we charge a flat rate of $43 USD. We also take care of the customs forms on all international orders.
  • In the event that an item is over 20 pounds or a larger size than the shipper will accept, we will contact the customer with a custom shipping price prior to completing the order.
  • Shipping costs are based on the most economical standard delivery USPS, UPS, or Fed Ex.  If you require express shipping, please choose that option during checkout.

If you have any questions, please email us at Information@BluePlanetKids.com or call us at 1-888-880-0708. We will be happy to help you.

Blue Planet Return Policy

We work hard to find the best clothing and equipment so that we can guarantee your complete satisfaction. If you are not completely satisfied with your purchase, send it back to us for an exchange or a full refund.  Just follow these steps:

  • Email us at Information@BluePlanetKids.com to let us know what you are returning and why, and let us know if you prefer a replacement or a refund.  
  • Pack the item with all the tags.
  • Put our return address on the box: 7125 Sleepy Hollow Cir, Tallahassee, Florida, 32312.
  • Write "Attention - Return" on the outside of the box.
  • Send it back to us here at Sleepy Hollow. We will take care of the rest.

Stocking Policy

We do our best to make sure the products we offer are always available.  When a product is sold out, our website updates instantly. In the unlikely event that you order an item that is unavailable, we will contact you so you can choose a replacement or get a refund.  If an item is sold out and you still want it, we will do our best to get it for you.

Blue Planet Privacy Policy

Protecting your privacy is important to us.  We genuinely appreciate your business and we want you to shop with us often.  We want you to know that we will never give, sell or trade your personal information to a third party, for any reason. Period. 

Your credit card information is not stored on our servers.  It is deleted after your purchase is completed. If you open an account with us, your name and address will be stored on secure servers and used only to speed up your checkout process for future purchases.  However, you are not required to create an account to purchase anything at Blue Planet Kids.

BluePlanetKids.com

Blue Planet Kids · 7125 Sleepy Hollow Circle · Tallahassee, FL 32312 USA
information@BluePlanetKids.com ·
Toll Free: 1-888-880-0708
Contact Us · Return Policy · Privacy Policy

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